IRPC stands ready to move towards a stable and sustainable future, acutely aware of stakeholder expectations. The Company has regularly organized consultative sessions to engage all stakeholder groups. On the strategic direction of its future operations, IRPC holds consultations with public sector agencies, shareholders as well as key stakeholders on economic, social, and environmental Results of Stakeholder EngagementGRI 102-40, GRI 102-43, GRI 102-44 Stakeholder Engagement approach (frequency)* Engagement objective Identified issue Management approach Shareholders/ Investors • Domestic and international roadshows (online channel) • Analyst meeting (quarterly, online channel) • Conference call (online channel) • Operational site visit (annual) • Opportunity for investors to ask questions about IRPC • Provide information and explanation on IRPC’s operations, e.g., sustainability performance • Covid-19 support and resources for employees • Sustainable actions, such as water management, net-zero emission strategy • Operational improvements, such as cost management • Global sustainability trends • Explaining guidelines on Covid-19 support for employees • Answering investors’ sustainability questions • Taking actions to increase production capacity and seeking new businesses • Fixed cost management planning Employees • Employee engagement survey (annual) • Update Covid-19 news and measures (weekly or more frequently as needed) • Evaluate and promote IRPC corporate culture and encourage positive behaviors • Evaluate human resource management performance • Update Covid-19 hygienic and safety measures • Promote iSPIRIT corporate values and desirable behaviors • Employee engagement • Human resource management and development • IRPC DNA development guidelines • Strategic personnel management excellence • Implementation of improvements to increase employee engagement issues. Each relevant business unit tasked with engaging a specific stakeholder group, provides a briefing to monthly management committee meetings. Findings from stakeholder engagement sessions form the basis of sustainability materiality assessment and the annual corporate strategic planning. 113 Business-driven sustainability IRPC PUBLIC COMPANY LIMITED
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