IRPC One Report EN

Foster Analytical Mind, along with other key skills that employees need that are relevant to their job functions and scope of responsibilities, along with their willingness to receive training. Planned skill development through the Business Intelligence Analyst (BIA) & Data Scientist (DS) projects, have already been underway over a period of 5 years from 2020 to 2024 to develop employees with an Analytical Mind. 1. Business Intelligence Analytic (BIA) aims to develop knowledge and practice analytical thinking skills and presentation (Intelligence Analytic Dashboard) to use information in decision making for more efficiency 2. Digitalization and Data Analytic IRPC’s digitalization under the 10-year plan, covering 2021-2030 period, comprises three key functions as follows: 1. Process Excellence with Digital Tools: Implementing Robotic Process Automation, or RPA, to increase efficiency by 80%, equivalent to about 15% of the workforce. Blockchain Technology has also been adopted in payment processing, improving efficiency by 40%, equivalent to 10% of the workforce 2. Digital Enablement with New Tech: Adopting new technology in the Company’s business operations, such as IoT, iCloud, etc. 3. Digital Ecosystem to Drive Performance: Shifting the workplace ecosystem towards digitalization to drive better performance which enables the Company to generate new sources of revenue, better manage cost structures and speed up technology adoption IRPC’s digitalization approach under the 10-year plan Process Excellence with Digital Tools: Digital Enablement with New Tech: Digital Ecosystem to Drive Performance: RPA as a Virtual Workforce Chat Bot Robotic Inventory Financial Production Service Purchasing Mobility Solution Block Chain HR Sensor MRP GPS CRM Sales iCloud AI ML IoT ERP Blockchain (Procure to Pay) 80% improve operational 80% improve operational 15% FTE reduction 15% FTE reduction Creating new source of benefit Rationalizing cost structure Enhancing the speed of technology adoption 2021 2030 2. Data Science (DS) aims to develop knowledge and practice analytical skills, programming to Build a model with Machine Learning Algorithm that can analyze trends and make predictions, helping to work more efficiently and and predict results, helping to work more efficiently and create added value for the organization้ The Developing Advanced Analytics Capabilities program started in 2019 and has continued to this day. With the goal of 2024, there will be 300 Business Intelligent Analysts and 30 Data Scientists. Currently, there are 77 Business Intelligent Analysts, 33 Data Scientists, a total of 110 people. 131 Business-driven sustainability IRPC PUBLIC COMPANY LIMITED

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