Human Resource Management Projects Digitalization of Operations during COVID-19 Pandemic IRPC constantly assessed the situation and took precautions against business continuity risk. The Company ramped up IT preparedness to ensure uninterrupted operations, without limitations in terms of workspace, time, and equipment. Employees are at the ready to work under a wide variety of circumstances in a timely manner under normal conditions or during crisis brought on by the COVID-19 pandemic. By adopting e-meeting system and COVID-19 surveillance mobile app to track the spread of the contagious virus, IRPC was able to operate its business without a hitch while keeping employees safe. The company’s business continuity was assured during the COVID-19 crisis while many other businesses had been interrupted or even shut down. IRPC took occupational safety of its employees as seriously as its operational efficiency. The company has undertaken to change the way its employees work to reduce the likelihood of them or their families catching the deadly virus, by introducing the Voluntary Work from Home program at the discretion of supervisors. Workers commuted to work less but kept on delivering good work at a high level of success metrics for human resource management efficiency as before, while at the same time achieving better work-life balance and spending more time with families. Overall operational effectiveness remained the same or even better in certain aspects, such as more productive meetings and follow-up activities. Employee Potential Development Training Project IRPC development framework has been designed to link to organization target and based on competency-based learning. The objective is to develop all employees from the first day to high level management personal which comprise of knowledge and capability development according to level of responsibilities and employee groups per Work Competency, Leadership Competency and Future Skill (Upskill & Reskill) development programs as follows: 1. Work Competency: The company organize a competency group by job roles which emphasizes Value Chain to develop employee’s knowledge and skill to suit their role and responsibilities which is vital for work operations. Also, this project is to encourage employee to apply knowledge to operation effectively by planning selfdevelopment program, supporting employee potential to meet professional standard, and focusing on knowledge and skill development required for each professions. Today, there are 7 Core HR Skills and Competencies. 2. Leadership Competency: This is focus on leadership management and business knowledge for each employee level. 1. Onboarding Development : There are variety of leaning methods: Orientation, Self Development, (Specialized) Common Course for QSHE operations including (iSPIRIT) which reflect necessary competency and good governance. 2. Development of fundamental operation employee: LEAD Program (Leadership Development Program), employee will learn basic of business operation and learn how to manage themselves and work with others effectively (Lead Self) 3. Development of management employee: LEAD 2 (Leadership Development Program), employees will learn principal of business operation and how to be an efficient leader (Lead Team) 4. Development of Administration staff: LEAD 3 (Leadership Development Program) is the curriculum which emphasize leadership development. The content comprise of the competency development for management level, and Business Management Program to manage change efficiently (Lead Function) 5. Development of VP management: VP/LEAD 4 (Junior Executive Leadership Development Program) is to develop C-level staff. There are curriculum of Leadership and Business to create organization strategy (Lead Business) including outside seminars to prepare potential management such as TMA (Thailand Management Association), CCL (Center for Creative Leadership), SEP (Sasin), EDP (Fiscal Policy Research Institute Foundation) King Prajadhipok’s Institute etc. 6. Development of Executives: LEAD 5 (Executive Leadership Development Program) is the program to develop Executives both Leadership and Business Executive for organization growth (Lead Growth) 137 Business-driven sustainability IRPC PUBLIC COMPANY LIMITED
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